Terms and Conditions Casino365 — Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you ("User") and casino365 ("Platform", "We"). This document governs your entire access to and use of the casino365 website, mobile app, and all related services provided by casino365.

By clicking the "Register", "Login", or any action indicating your agreement, you confirm that you have read, understood, and agreed to be bound by all terms stated herein, including the Casino365 Privacy Policy and Responsible Gaming Policy, which form part of this document.

Casino365 reserves the right to modify, add, or remove any part of these terms at any time. Changes take effect upon publication on the official Casino365 website. Continued use of the Casino365 platform after any such changes constitutes your acceptance of the updated terms.

To be eligible to register and use the casino365 platform, you must meet all of the following requirements without exception:

• Be at least 18 years old at the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Not a person who has placed themselves under self-exclusion at Casino365 or any related platform.
• Not acting as an agent, representative, or proxy for any third party.
• Confirm that funds used for deposits come from a legitimate source and not from any illegal activity.

Casino365 reserves the right to request identity verification (KYC) documents at any time to confirm your eligibility. The Casino365 KYC process is typically completed within 24 hours. Failure to provide the required documents within the specified timeframe may result in your account being temporarily suspended or closed.

During the Casino365 account registration process, you are required to provide accurate, complete, and up-to-date information. False or incomplete information provided during registration may result in your account being terminated without prior notice.

Required Information

Casino365 requires the following basic information during registration:

• Full name as shown on your identity card or passport
• Valid date of birth
• An active email address that belongs to you
• An active Malaysia mobile number
• A strong password (minimum 8 characters with a combination of letters and numbers)

Casino365 KYC Process

Casino365 requires identity verification (KYC) before your first withdrawal is processed. Accepted documents include MyKad, passport, driving licence, and a recent bank statement or utility bill as proof of address. All documents are submitted through Casino365's secure system and processed within 24 business hours.

Casino365 supports a variety of popular deposit methods in Malaysia. All deposits are processed instantly and credited to your account balance within minutes. Casino365 does not charge any processing fees for standard deposits.

Supported Deposit Methods

• DuitNow — instant transfer via Malaysia's DuitNow payment system
• FPX (Financial Process Exchange) — direct transfer from your bank account
• Touch 'n Go eWallet — instant deposit via the TnG app
• GrabPay — deposit using your GrabPay balance
• Boost — deposit via the Boost eWallet app

Deposit Limits and Policy

The minimum deposit at Casino365 is RM 20 for most payment methods. The daily maximum deposit limit varies by membership tier — standard members have different limits compared to Casino365 VIP members. All deposits must be made using a bank account or digital wallet registered in your own name. Casino365 does not accept third-party deposits.

Casino365 processes withdrawals quickly — most withdrawal requests are completed within 15 to 60 minutes. Casino365 VIP members enjoy faster withdrawal processing priority compared to regular members.

Withdrawal Terms

• Your account must have completed full KYC verification before your first withdrawal is processed.
• Withdrawals may only be made to a bank account or digital wallet registered in your own name.
• The minimum withdrawal amount is RM 30 per transaction.
• If you receive bonus funds, the associated wagering requirement must be met before any withdrawal is permitted.
• Casino365 reserves the right to request additional documents before approving withdrawals that exceed certain limits.

Processing Time

Withdrawals via DuitNow and FPX are typically completed within 15 to 30 minutes. Withdrawals via e-wallets such as Touch 'n Go, GrabPay, and Boost are processed within 30 to 60 minutes. Casino365 does not charge any withdrawal fees for standard transactions.

Casino365 offers a wide range of bonuses and promotions for new and existing members. Every bonus offered by Casino365 is subject to its own wagering requirement, which must be met before any associated winnings can be withdrawn.

Casino365 General Bonus Terms

• Each bonus may only be claimed once per account, per household, or per IP address unless otherwise stated.
• Casino365 reserves the right to void any bonus if there is evidence of promotional abuse.
• Bonus funds cannot be transferred or withdrawn directly — they must first be played through in accordance with the applicable wagering requirements.
• Casino365 bonus wagering requirements typically range from 15x to 35x the bonus value, depending on the type of promotion.
• The validity period of each bonus is stated in the respective promotion's terms — expired bonuses will be automatically removed from your account.
• Casino365 reserves the right to modify, terminate, or add conditions to any promotion at any time with minimum notice.

Casino365 operates multiple game categories including Live Casino, video slots, table games, and fish shooting. Each category has specific rules available within the game interface itself. The following general terms apply to all games on the Casino365 platform:

• Game results generated by the Casino365 system are final and cannot be disputed.
• Any technical disruption during an active gaming session will be resolved based on Casino365 server records, which are considered accurate and authoritative.
• The use of automated software (bots), external assistance tools, or any method that provides an unfair advantage is strictly prohibited.
• Collusion between players, particularly in poker or live table games, is a serious violation that will result in immediate account closure.
• Casino365 uses an independently certified random number generator (RNG) to ensure the fairness of every game.

Your Casino365 account security is a shared responsibility between you and Casino365. While Casino365 implements banking-grade technical protections including 256-bit SSL encryption and two-factor authentication (2FA), you also play an important role in keeping your account secure.

User Security Responsibilities

• Do not share your password, PIN, or any Casino365 account login details with anyone.
• Always log out of your Casino365 account after each session, especially when using a shared device.
• Enable two-factor authentication (2FA) via your Casino365 account settings for an added layer of protection.
• Report to the Casino365 support team immediately if you suspect your account has been compromised.
• Ensure that the device you use to access Casino365 is free from malware or keyloggers.

Casino365 shall not be held liable for any losses arising from a user's own negligence in safeguarding their login credentials. In cases of suspected security breaches, Casino365 reserves the right to temporarily suspend the account while an investigation is conducted.

Casino365 takes problem gambling seriously and is committed to providing a safe and responsible gaming environment for all its members. Casino365 offers a range of self-control tools accessible directly from within your account:

• Daily/Weekly/Monthly Deposit Limits — set a deposit limit to keep your spending in check.
• Loss Limits — set the maximum loss amount you are willing to absorb within a given period.
• Session Time Limits — limit your daily gaming session duration.
• Temporary Break — take a break from the casino365 platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion — permanently or long-term closes your access to casino365.

You may close your Casino365 account at any time by contacting the Casino365 support team. Before closure is processed, all applicable wagering requirements must be fulfilled and any eligible account balance will be returned to you.

Reasons for Account Suspension or Closure by Casino365

Casino365 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Confirmation that you are under 18 years of age.
• Providing false information during registration or the KYC process.
• Fraudulent activity, money laundering, or involvement in illegal transactions.
• Multiple account registrations by the same individual.
• Bonus abuse or exploitation of Casino365 system vulnerabilities.
• Use of unauthorized automated software, bots, or external assistance tools.
• Threatening, harassing, or disrespectful conduct towards staff or other players.

Casino365 provides the online gaming platform "as is" and makes no express or implied warranties regarding the continuous or error-free availability of this platform. Casino365 shall not be liable for:

• Financial losses incurred as a result of gaming activity on the Casino365 platform.
• Service disruptions due to system maintenance, uncontrollable technical failures, or natural disasters.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Game results legitimately generated by the Casino365 system, which has been verified to be functioning correctly.
• Any indirect, consequential, or punitive damages arising from the use of the Casino365 platform.

Casino365 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be published on this page with an updated revision date.

It is your responsibility to review this page periodically to stay informed of the latest terms in effect. Continued use of the Casino365 platform after any amendment constitutes your acceptance of those changes.

These casino365 Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising in connection with these terms or the use of the casino365 platform shall first be resolved through good-faith negotiation before any legal action is taken.

If you have any questions or concerns regarding Casino365's Terms and Conditions, please contact our support team via live chat available 24 hours a day, 7 days a week, or via the official Casino365 support email.